These Terms of Use ("Terms") govern your access to and use of Pacific Accident ("we", "us", or "our") and the pacificaccident.com website, including our claim form and live demo (together, the "Service"). By using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. What the Service is
Pacific Accident provides marketing and intake services to personal injury law firms: we generate leads, qualify them, follow up with them, and book qualified prospects onto a firm's calendar. The Service runs on technology licensed from BookedBack.
2. What the Service is not
We are not a law firm and we are not a lawyer referral service. We do not provide legal advice, legal opinions, or attorney matching for consumers. Nothing on this website or in our communications creates an attorney-client relationship. We never charge accident victims for anything; law firms pay flat fees for marketing and intake services, and those fees are never contingent on the outcome or value of any case.
3. Who can use the Service
The Service is offered to businesses — primarily law firms and their staff. You must be at least 18 years old and authorized to act for the firm you represent.
4. Your obligations
- Provide accurate information in the claim form and demo steps.
- Use the Service only for lawful purposes and only to evaluate or purchase services for your firm.
- Do not probe, disrupt, or reverse-engineer the Service or the licensed technology behind it.
5. Demo
The live demo is provided for illustration only. Demo calls are recorded and transcribed (see the Privacy Policy). Demo behavior, response times, and outputs do not guarantee any level of performance for production service.
6. Fees
Use of this website and the demo is free. Paid engagements (lead generation and intake services) are governed by a separate written agreement between your firm and us.
7. Intellectual property
The Service operates under license from BookedBack. All technology, software, prompts, and configurations remain the property of their respective owners. The Pacific Accident name and site content belong to us. You get no rights in either beyond ordinary use of the website.
8. Third-party services
The Service runs on technology licensed from and operated by BookedBack, together with standard website hosting. The availability of that underlying technology is outside our direct control.
9. Service availability
We may modify or discontinue any part of the Service at any time. We do not promise uninterrupted availability of this website or the demo.
10. No warranty
The Service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
11. Limitation of liability
To the maximum extent permitted by law, we will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenue, arising from your use of the Service. Our total liability for any claim relating to the Service is limited to one hundred dollars ($100) or the amount you paid us in the twelve months before the claim, whichever is greater.
12. Indemnification
You will defend, indemnify, and hold Pacific Accident and its officers, employees, and contractors harmless from any claim, loss, or expense (including reasonable attorneys' fees) arising out of your use of the Service in violation of these Terms or applicable law.
13. Governing law
These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules. Disputes will be resolved in the state or federal courts located in San Diego County, California.
14. Changes to these Terms
If we change these Terms, we will update the effective date above. Continued use of the Service after a change means you accept the updated Terms.
15. Contact
Questions about these Terms? Use the contact form on this website.